Supporting and maintaining customer environments to the highest standards by applying best practice administration techniques and standards to the Salesforce Org.
Like any technology platform, Salesforce requires on-going maintenance and support. Carrying these out as proactive activities can minimise the risk of future issues in the environment. In addition, because of the very nature of Cloud-based platforms, updates to the environment are applied by Salesforce automatically. If you have custom applications in your environment, then these must be checked to make sure that the upcoming update is not going to cause issues. Finally, creating and maintaining user profiles within Salesforce can be complex and time-consuming. Like all good outsourced services, we can take this load away from our customers, so that they can focus on adding value to the business.
We have leveraged our 20 + years of providing Managed Services to our customers to construct a contract for Salesforce customers that delivers the following key services and is backed by appropriate service levels:
Whether your question is related to our solutions, services, technology or pricing, we are ready to help.Call us now: