Time Technology has a particular focus on migrating applications from legacy environments, specifically IBM Notes/Domino, to the Salesforce platform. With our extensive track record of building successful solutions since the mid-1990’s, not only do we have the skills to deliver, but also the persistence and strength to grind out the hard yards.
As with any application environment, building, configuring and customising solutions successfully on the Salesforce platform not only requires excellent technical capability but also the ability to achieve a solid understanding of your business needs. The goal is to design solutions that are capable of not only meeting current requirements, but that can be adapted as the business changes. But here’s the challenge … ensuring that meeting these requirements will actually result in a positive business outcome.
Time Technology has built up robust analysis, development, testing and project management processes that enable us to consistently deliver to, or exceed, customer needs and expectations. These processes are as applicable to building quality solutions on the Salesforce platform as they are in any environment. Delivering solutions that drive positive business outcomes, to an agreed timeline and budget, in line with customer expectations, takes an unyielding commitment to Quality Management. Not sexy, but in our opinion critical.
Building long-term relationships with our customers is critical to the success of our business model. Indeed, we are very proud of the fact that some of our customers have been working with us for over 20 years. Put bluntly, we simply can’t be successful unless we are achieving on-going revenue streams from our customers. A key part of this on-going relationship is our Service Desk function, which has been delivering proactive and reactive issue/request management to our customers for many years. The Service Desk enables us to maintain regular contact with our customers, ensuring that we are picking up on any issues that might be symptomatic of underlying problems, often indicating business change has occurred.
Whether your question is related to our solutions, services, technology or pricing, we are ready to help.Call us now: